Deer Valley App Support

Deer Valley App Support

First Name

Last Name

Email

Mobile Operating System

Please select... iOS Android

Impacted Feature

Please select... Events Guest Preferences/Login Lift & Trail Status Messages On-Resort Navigation Parking Status Screen Resort Hours Ski Tracking/Stats Store & Info Links Weather Webcams

Title

What is not working the way you expect?

Please confirm that "Location Services" is enabled on your device for ski tracking. Ski tracking requires Location Services with Precise Location enabled at all times, not just while using the app. Please confirm if this setting is turned on for the app in your device settings.

Yes

Please confirm that you are using the latest version of the app. If you're unsure, you can check for updates in the Apple App Store or Google Play Store.

Yes

Please confirm that you either have a strong Wi-Fi connection or reliable mobile data to ensure you are using a stable internet connection.

Yes

Description

Tell us what you expected, and what is actually happening. Include the steps to reproduce this bug.

Please include a screenshot so we can replicate the issue.